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PROFITABILITY A machine tool company of 1300 people was not quite making its targets year after year. The Managing Director wanted a way to focus efforts, especially on quality, customer responsiveness, development of special purpose machine tools and teamwork. The M.D. was a bright local manager of a wholly owned German company who was head and shoulders in capability above everyone else in the company. In several participatory planning and implementation programs including leadership training and mentoring with the top team of 20, the M.D. learned to facilitate instead of direct, to empower task forces instead of try to do things himself and to encourage instead of be critical. Others were able to take on more responsibility, to delegate many of their own tasks which also helped their subordinates take more responsibility. Five years later the company won the first Baldridge Award given in their country. They realized that the ICA programs had created the human infrastructure for Total Quality Management. When the company was sold two years following, that country operation was the most profitable of the 16 country operations and is still the Flagship Company, even more successful than the German Mother Company. ICA Taiwan

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2002 Initial training on HIV/AIDS, Facilitation, Communication & Gender issues with groups of 30 young people from 6 different schools around Johannesburg (Kagiso, Alexandra & Eldorado Park) Celebration event for representatives of all participating schools Intensive training of 20 representatives (total) from all schools in Facilitation methods and skills 2003 - Ongoing development of core group of 20 young people as YFL membersIntensive training with Street Children at Twilight Shelter, Johannesburg 2004 - Appointment of 1st young person as YFL Programme co-ordinator Intensive Gender training of core group through Men As Partners network 2005- Participation by Programme Co-ordinator in Africa Unite, Youth Conference organised by UNICEF in Ethiopia Collaboration with UNICEF (SA) on various youth-related events Selection of 2nd young person as YFL Programme co-ordinator 2006 -Development of new training programme with 10 groups (in-and-out of school) in Johannesburg and North West Throughout the programmes life, there has been ongoing training, meetings and support for core members of the group. The training has included the following: Participatory Facilitation Skills and Methods; Assertive Communication skills; Gender; Understanding & Tackling Racism & Sexism; Youth-Adult Partnerships; Co-Counselling The YFL programme has successfully been fulfilling its vision of encouraging social change, through the young people who have been part of the programme, who can be seen as social change agents. A few examples of their many activities are as follow Community work in orphanages, care centres, other schools and youth centres Facilitation of youth issues discussions on community radio Co-Facilitation of training programmes with Itereleng:ICA at other schools, in rural areas and with street-children in Johannesburg Development of support groups to prevent suicide (depression issues) and other Organisation of a street campaign to lobby for children's rights Peer education activities within schools around issues of gender, HIV/AIDS, childrens rights, substance abuse, self-awareness & anti-oppression etc. The activities have included training, carnivals, motivational talks, school assemblies, drama, creation of materials & distribution of information Over 1000 young people have been trained & educated on the various issues detailed above Young people have discussed how they have been able to effectively use new skills in difficult situations they have faced at home, school and in their communities One group were ministers at their school and have been involved in a range of initiatives, such as visits to parliaments, meetings with MECs and ministers etc. The other significant success of the programme has been that YFL members have not only developed a wide range of skills and shared these with others, but have also grown into an effective team, who are able to work collectively and individually. As advocates for youth issues, YFL members have excelled in many different settings, such as in their schools, with other organisations and in various workshops, presentations and conferences. In short, they represent South African youth with pride, intelligence and dignity.- South Africa

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ICA teamed up with the Bhutanese Community Association of Illinois (BCAI) through RefugeeOne to introduce the ICAs Learning Basket_ to 20 refugees and newcomers in the U.S. It was an abbreviat ed program and took place at the BCAIs headquarters, located in the Rogers Park neighborhood. The training consisted of six twohour sessions. The BCAI provided an interpreter. ICAs Learning Basket consultant Katie Kretzmann and the participants incorporated playtime after each session, allowing the at tendees to test the newly acquired knowledge and skills immediately. At the end of the course, the parents and grandparents improved their skills to interact with their children. They learned how to stimulate in fant and toddler cognitive skills and enjoy more quality time with them. One enthusias tic mother said, The session taught me that even if I only have a few minutes to play with my child, I should take the time with him. I learned that with a simple piece of cloth I can teach my baby many things. USA

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Service Learning Program in response to interest from several local and national institutions of higher education. There are many creative programs already link- ing higher education and civic engage- ment. Service learning has been an inte- gral part of the post-secondary educa- tional journey for many years. What is ICAs particular contribution to service learning? The Institute of Cultural Affairs envisions a new generation of leaders who reflect the contemporary realities and have the practical knowledge to lead. Therefore, the intent of the program is to develop a curriculum that emphasizes leadership development. This requires enhancing the conceptual tools and life skills that prepare students from diverse academic and social backgrounds to actively partic- ipate in the challenges and changes of our time. We are also interested in creat- ing a program that fosters a creative connection between higher education and local community efforts. The program time design will be seg- mented into academic work, community action projects and life in a learning com- munity. These curriculum modules will meet the academic requirements of participating colleges and universities. Students will receive academic credit from their insti- tution for participation in the program. The curriculum draws on ICA trade- marked facilitation methods and will provide conceptual tools and applied skills. Students will gain leadership skills that equip them to: recognize and honor contributions of all; help a group deal with more data in less time; pool individ- ual contributions into larger and more informative patterns; welcome diversity while minimizing polarization and conflict; and deliver information and insights in a compelling, professional manner. Participants will be directly involved in ICAs on-going programs or will be en- gaged with other community-based agencies. Students will have the oppor- tunity to do meaningful service that meets a wide-ranging variety of local social needs.

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Over 40 interns from around the US canvassed, documented and started inviting organizations to come to  the Share Fair, or Phase II. Ten of the forty students provided leadership throughout the summer staying on  for 10 weeks or longer, while most other student interns stayed on for 7 or 3 weeks.
The September 15th ‘Sharing Approaches that Work’ Share Fair aimed to showcase and mobilize the  sustainability work of organizations, initiatives, and individuals from each of the 77 communities. The event  provided participants an opportunity to share knowledge, highlight best practices on emerging trends  relating to urban sustainability, and learn about resources available to them.  The experiences, connections  and conversations that took place at the Share Fair are giving shape to Phase III of accelerate77
The ‘Sharing Approaches That Work’ Conference took place from 10am to 4pm on September 15, 2012 at  Truman College. Community level initiatives were then given the opportunity to share their work with attendees and conduct candid conversations with other member of Chicago’s sustainability community. The  event was organized to emphasize and highlight the sustainable work happening at the community level. In  addition to the main floor showcasing community level initiatives, a total of twenty- one ’connection seminars’ presented in break out rooms throughout the day. The citywide organizations presented on resources available within eight different categories: Food/Space, Transportation, Energy, Building Efficiency,  Community Organizing, Green Economy, Community Resources and Chicago Innovators.
Over 100  community organizations tabled and  shared information and approaches that work.
Over 400  attended the Share Fair itself and over 150  people attended connection seminars.
Over 10 city wide initiatives tabled.
21  presenters shared resources at the connection  seminars.
62  of Chicago’s 77 community areas were represented at the Share Fair. We are in the process of coordinating with organizations across the city to determine the structure of these programs so that they best meet the needs and visions of the communities they will serve.

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1.WATER LTID has helped Ngomano Community reduce the distance to water points for 180 households from 5kms to 2kms by construction of sub surface dams which serves as a great water reservoir to Ngomano Community.
5. 2.FOOD SECURITY: LTID has improved access to food for Ngomano Location from one meal per day to three meals throughout the year. This has been achieved by trainings offered to the community on dry land farming methods, provision of drought tolerant food crop seeds,farmers have been involved in improved poultry rearing and improved goat rearing.
6. 3.HIV and AIDS. LTID has been offering HIV and AIDS prevention education training to Ngomano Community. In addition LTID facilitates access to Voluntary Counseling and Testing Services through mobile VCTs. Those people living with HIV have been trained on Positive self management and are taking charge of their health by living positively. 
4.SELF HELP GROUPS. Village savings and Loaning Association (VSLA) through self help groups in each village has given the women voice and power to manage their saving by LTID. All the household basic needs are catered for at the self- help group level.30 self help groups have been established in Ngomano Location.
8. LTID distributes 30 male goats to 15groups in Ngomano Location. The goats are meant for Local goats upgrading. LTID distributes Ken brow chicken to Ngomano Community.